LED Nabor Product Warranty
We're confident in our product quality and offer a standard 24-month warranty
24 months
Standard warranty in accordance with EU legislation
Technical Support
Free consultation on installation and operation
Service Life
Our products have a service life of 10 years with proper use
What is Covered by the Warranty
Power Supply
The warranty covers all types of power supply failures, including component failures, unstable operation, and other defects.
Controller
Covers controller malfunctions, including control problems, connection issues, and functionality.
LED Strip
The LED strip warranty includes LED failures, brightness loss of more than 30% from the original, strip detachment from the base, and other manufacturing defects.
What is Not Covered by the Warranty
Mechanical Damage
The warranty does not cover damage caused by improper handling, dropping, or other mechanical impacts.
Improper Installation
Damage caused by improper installation, connection to an unsuitable power source, or failure to follow installation instructions.
Natural Wear
Natural brightness reduction of up to 30% during the service life is not considered a warranty case.
Important Information
- •To receive warranty service, you must provide a document confirming the purchase (receipt, invoice, order number).
- •The warranty period begins on the date of purchase.
- •In case of product replacement under warranty, the warranty period continues from the time of the original purchase.
Frequently Asked Questions
How do I activate the standard warranty?
The warranty is automatically activated upon purchase. Keep your receipt or order number to confirm the purchase date.
What should I do in case of a malfunction?
If you discover a malfunction, please contact our support service via email or phone. Our specialists will help determine the cause of the malfunction and suggest the optimal solution.